Take a glimpse of what inspires Briggs and Riley to design suitcases, luggage, and travel accessories for the world traveler.
Briggs and Riley Lifetime Performance Guarantee Video
Briggs and Riley has a lifetime guarantee on their luggage, suitcases, carry ons and travel accessories.
Briggs & Riley® brand believes that customers are family. When you are family you do what is right. Briggs & Riley® lives by the philosophy that customers are family and should lookout for one another and that is why Briggs & Riley® offers a lifetime repair guarantee on all their bags. If your Briggs & Riley® bag is ever broken or damaged, even if the airline caused the damage, Briggs & Riley® will repair your bag free of charge. To Briggs & Riley® "lifetime guarantee" is more than a marketing strategy; its a sigh of their integrity. Review your Briggs & Riley repair options at www.briggs-riley.com/help/repair-options
Briggs & Riley® PHILOSOPHY
Briggs & Riley® bags are engineered for reality and knows that when your traveling, your luggage can mean the difference between a frantic trip or a relaxed trip. Briggs & Riley® listens to its customers, who are using the products and design bags for their customers' real world needs.A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier. It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley® apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags. Read more about Briggs & Riley's Philosophy at www.briggs-riley.com/about/philosophy
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